HNECC PHN does not provide health care services, instead we fund health care providers to deliver a range of primary health care services that are appropriate and relevant to the needs of their communities.
Latest update and advice on Coronavirus (COVID-19)
Information for General Practice
To provide General Practice with a centralised and single source of daily updated information, the PHN is, through its HealthPathways websites, curating information and advice from both the Commonwealth and NSW Health Departments.
In early February the PHN received a supply of masks to distribute to general practices across our region. Since then our Primary Care Improvement Officers have been coordinating their distribution adhering to the Department of Health guidelines.
We are aware there are practices that require further supplies, and to assist in their distribution general practices are asked to complete the Surgical Mask Request form to assist our team with mask requirements for their practice.
Masks for Allied Health The Primary Health Network is pleased to be managing the distribution of donated surgical face masks available for Allied Health. Providers can request surgical masks using this Request Form.
Should you have any questions or inquiries about masks for Allied Health, please contact Lauren Stocks via firstname.lastname@example.org
Residential Aged Care
With the current outbreaks of COVID-19 in Victoria and South Western Sydney, it is still crucial that all Residential Aged Care Facilities (RACFs) remain vigilant. Much work has been undertaken to prepare RACFs across our region to prepare for any outbreak, including a working group of relevant clinicians and managers from Local Health Districts, NSW Ambulance and GP and Geriatrician advisors, this includes working with HealthPathways to localise the guidance documents from both State and Commonwealth, which you can review here:
NSW Health is also working in close partnership with the Commonwealth to support residential aged care facilities. NSW Health's residential aged care facility outbreak management page has information on protocols to support joint management of a COVID-19 outbreak in a residential aged care facility in NSW, COVID outbreak governance and NSW COVID-19 Incident Action Plan for RACFs.
The Primary Health Network is also continuing to monitor the situation via Capacity Tracker and regular contact with facilities across the region. Resources to manage outbreaks are available in the Resource Centre of the Capacity Tracker for quick reference. If you want to know more about this tool, please contact your Primary Care Improvement Officer (PCIO) or contact us at email@example.com.
There are clinics operating in our region to test patients with mild to moderate COVID-19-like symptoms, reducing pressure on general practice and hospital emergency departments. They are intended to provide holistic care for people presenting with symptoms of upper respiratory tract infection, and are not just testing centres.
Respiratory clinics have implemented thorough infection prevention and control protocols to minimise the risk of transmission of COVID-19. They provide assessments and testing for all people with symptoms to detect cases and allow them to be isolated as early as possible.
Click on the links below for details on the clinics
COVID-19 Training Resources for Residential Aged Care
A seven module training program for Residential Aged Care, including toolbox videos and resources is available for download. Resources are available to download individually or collectively via a zip file.
The capacity tracker is an online tool where a Residential Aged Care Facility, General Practice or Aboriginal Medical Service can provide real-time data to help the Primary Health Network to identify issues early and support continuity of care for the community through primary care.
The tool enables providers to share their current status easily and quickly, and this information can be used to analyse the issues and challenges across the region and assist in identifying areas where support may be provided. It is fast, secure and completely free, as it is funded by HNECC PHN.
COVID-19 news and information in multiple languages
Migration Council Australia has co-developed a multilingual mobile app for Australia’s CALD communities about COVID-19, its impact and available support. The MyAus COVID-19 app allows users to browse articles, search for topics, view short animations with helpful summaries, and find useful tips and contacts to help adjusting during COVID-19. It is free and available in 25 languages.