Richard Nankervis - CEO

Richard commenced as Chief Executive position of HNECC PHN on 1 July 2015. Additionally, Richard is a founding Director on the Governing Board of the NSW Regional Health Partners (NSWRHP) Centre for Innovation in Regional Health, and sits on the Aboriginal Health Committee of the Hunter New England Local Health District Board.

Previously, Richard was CEO of Central Coast Medicare Local, and before that Central Coast Division of General Practice. He was an Executive Director on the Board of the Bridges After Hours subsidiary of the Medicare Local, and Chair of the NSW Medicare Locals CEOs group.

Richard’s university training includes a Bachelor of Science at the University of Sydney, a Bachelor of Applied Science (Physiotherapy) at the University of Sydney, and a Master of Health Administration at the University of New South Wales. He is also a Graduate of the Company Directors Course at the Australian Institute of Company Directors.

Richard initially trained and worked as a Physiotherapist, and worked in public and private settings. He was appointed the Area Physiotherapy Manager for CCLHD in 2002, and subsequently covered a range of roles including Director of Allied Health, Director of Corporate Services, and Divisional Manager for Surgery, Anaesthetics and ICU. 

Melissa Hayes - Executive Manager, Corporate Services

Melissa  has overall responsibility for the Finance, Human Resources, Information Management, Information Technology, Quality, Risk and Contract Management functions.

Melissa is a Certified Practicing Accountant and has more than 15 years experience in the Health and Higher Education sectors. Her most recent role was as the Director of Finance and Operations at the New England Medicare Local, and prior to that worked as a Management Accountant with the Hunter New England Local Health District.

Catherine Turner - Executive Manager, Commissioning

Catherine trained and worked as a Registered Nurse before moving into Health Service Management.  Catherine has extensive experience in Community Nursing, leading large scale change management projects within clinical settings and in implementing policy to drive improvement within clinical practice. Catherine lead the team which achieved implementation of the Aged Care Emergency program into over 90 Residential Aged Care Facilities, achieving almost $1M in savings to the health system. The program was recognised with the 2014 Australian Doctor Medicare Local Innovation of the Year award and a “Building Partnerships” award at the Hunter New England Health’s Excellence Awards.

Catherine holds  a Bachelor of Health Science (Nurs) degree as well as a Masters in International Health Management and Grad Certificates in Health Science in Clinical Data Management and Education and qualifications as a Registered Midwife.

John Baillie - Executive Manager, Primary Care Improvement

John has a clinical background trained as a nurse, holds Certificates in General and Geriatric Nursing, a Bachelor of Health Science (Nurs) degree as well as a Master of Health Management, in 2003 John undertook a fellows Management Program for Nurse Executives at the University of Pennsylvania.  

John previously has held a number of senior health management positions, including CEO of Hunter Medicare Local during the transition from Medicare Locals to the Primary Health Network, CEO of a community aged care organisation, John has been a Director of Nursing in the NSW public system in, urban rural and regional health services, in both private and public organisations, in addition to a period as regional manager for Disability Services in the Hunter and Central Coast of NSW.

As Director of Primary Care, eHealth and IT at Hunter Medicare Local, John led the team deploying the Primary Care eHealth project in Hunter Valley of NSW, providing support to health providers across the rural and urban parts of the Hunter Medicare Local Regions. In total John has in excess of 40 years’ experience in the public and private health and disability services at an operational and strategic level. 

Heather Alexander - Executive Manager, Performance Integration & Communities

Heather has an extensive background both in the social services and health fields, with over 25 years of gathered experience delivering services within regional, rural and remote communities, both in Australia and overseas. She has experience in coaching, mentoring and teaching inexperienced and new Graduates, both in formal and informal settings. She sees this supporting role as paramount to ensure that those entering these sectors are grounded and are as ready as they can be, assisting early in their careers.

Heather’s educational background is in the area of health and social sciences, with further qualifications in rural and remote development and business management. Having lived throughout NSW and QLD, she has always sought work in both regional and rural areas which is where she feels most at home.

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